Business Process/Technology Alignment Service

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Service Description

The focus of our Business Process / Technology Alignment Service is to assist our clients in maximizing business value resulting from technology-enabling business processes. By carefully understanding business drivers and objectives, business process operation, and business and technical constraints, we analyze the business system and determine the best process/technology fit. Our approach to this problem involves a holistic consideration of all aspects of business system functionality at the architectural/systems level. We apply a subset of our Business Transformation, Enterprise Architecture, and Systems Engineering and Integration Methodologies to arrive at a best-case solution. Our technology independence affords us the unique opportunity to extend a maximum level of objectivity to this business problem. This service can be applied to specific line-of-business or enterprise-wide improvement projects.

Key Service Features:

We believe that achieving a successful solution to this problem requires a thorough understanding of several key parameters:

• Business event-level sources of business value
• How those business events are transacted
• How technology supports that transaction

Service Benefits:

• Maximizes utilization of existing systems
• Improves understanding of relationship of business system to business drivers and objectives
• Improves operational effectiveness of integrated business systems
• Provides mechanism for management of future business system development
• Results in clear communication relative to solution path and return on investment
• Reduces business system complexity
• Improves business system integration